Great Service and Cozy Vibe!

I had an awesome stay! The staff was super friendly, especially Andrew at the front desk who always had a smile and was genuinely interested in how things were going. The bar area was a nice touch for relaxing after a day of exploring. My only issue was that the shower leaked a bit, which was annoying, but it didn't ruin my experience.

It was just a fine choice for a hurried visit in Bryan with value for money. The front desk staff were extremely helpful during check-in, making the process quick and easy. If you need anything, just ask at reception. they’re very accommodating.

We had an awesome time staying at this place with friends! Loved visiting The Children's Museum of the Brazos Valley and the Museum of the American G.I. The outdoor pool was a perfect way to relax after a day out. The staff was friendly, and the amenities were great. Definitely recommend this spot for group trips.

The only downside was the noise from the hallway at night, which made it hard to sleep sometimes.

The customer service was exceptional, especially from Ms. C. Smith, who ensured I got my requested room even when I had to extend my stay. The staff was professional, and the hotel was clean. The complimentary breakfast included a variety of delicious options, which made mornings enjoyable. Additionally, the business center met my work needs perfectly.

The electronic lock malfunctioned, causing delays and frustration.

The breakfast was awesome, and the cold draft beer available for purchase was a nice touch. I loved chilling by the outdoor pool and enjoying the BBQ facilities after a long day. The electronic lock gave us some trouble, but the staff handled it as best as they could. 😊

I loved the spacious king suite with a bar and all the comforts of home. The free coffee all day was a game-changer, and breakfast was delicious! A must for families!

This hotel features a cozy kitchenette, ample parking, and a great location near shopping spots. I loved the spacious Den Room with a King Bed! My stay was perfect for unwinding and exploring nearby attractions.

I loved the spacious layout of the one-bedroom suite, which felt like a cozy apartment. The decor was modern and inviting, and the outdoor pool area was perfect for relaxing after a long day of exploring.

Improve accessibility for seniors in common areas.

The outdoor pool was a blast for the kids, and the complimentary breakfast hit the spot with yummy options. Plus, loved chilling in the cozy lounge area after a long day out exploring local eats!

Had a bit of a hiccup with the deadbolt not working, and a shower leak turned the bathroom into a mini lake!

Comfortable Stay but Maintenance Issues Persist

Our family enjoyed spacious accommodations, but faced frustrating maintenance troubles. The AC couldn't regulate, leaving us uncomfortably warm. Staff attempted to help but were overwhelmed. Tip, ensure your room's temperature is suitable before settling in, especially with kids. Check in advance for available services.

our stay at hyatt house was fantastic! we loved the king studio suite. it felt like a cozy apartment with a nice bar for evening relaxation. the free coffee all day was a nice touch, and breakfast options were enjoyable. don't forget the fantastic outdoor swimming pool, which was a hit with the family. the location also made it easy to explore local attractions.

overall, great experience but could improve on staff communication.

The stay was enjoyable. The room was clean and spacious. Staff were friendly and accommodating. Breakfast offered a good variety. The location was convenient for attractions. 😃

exceptional customer service from ms. c. smith made my stay unforgettable and the delicious breakfast was a lovely way to start my day

Amazing staff, wonderful breakfast.